SupportCategory: LED LightingA19 bulbs gets hot at base (ceramic part). I don't see how this is energy efficient. Purchased some a year ago 7 watts & no issues like this. The A19 that we have tried all have this issue
Anonymous asked 4 years ago
1 Answers
Conglom Customer Service Staff answered 4 years ago

Hello,

LED bulbs are more energy efficient in the sense that

  1. They emit significantly less heat than an incandescent bulb or a compact fluorescent bulb. LED’s are not supposed to be “cool” at the touch, they will be warm, but a lot less than any “conventional” bulb. The casing (metal housing) is a heat sink. Considering that there are drivers and power control electronics which an electric current runs through, it is normal that heat is generated.
  2. LED bulbs are more energy efficient considering that they require less wattage to produce the same amount of lumens. Refering to an A19 bulb(and as an exemple), instead of using up to 100w to produce a 800 lumen light, LED’s use 17 watts. This means that you need less power to have the same performance and intensity of light.
  3. LED’s have a longer lifespan and thus 1 bulb is as efficient as approximately 20 incandescent bulbs, which again makes it more energy efficient. 

 
Should you have any other questions please refer to our LED 101 page : http://www.conglom.com/led-101/
 
If you think that you might be in possession of a product that might encounter a manufacturing defect (which is rare, but might happen) I invite to contact one of our Luminus Customer Service Representative, either by phone at 1-877-333-0098 or by e-mail at led@conglom.com

It will be our pleasure to assist you in any way we can.

I hope this answers your questions.
 

Thank you,
-Luminus Customer Service Team

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