SupportCategory: LED LightingI can't get the connector adapter to attach from the pigtail to the luminaire. Is there a trick to this?
Anonymous asked 3 years ago
1 Answers
Conglom Customer Service Staff answered 3 years ago

Hello, 

You may choose between two options to resolve your issue. 

1- Cut the connectors off and make a hard-wired connection.
2-Take some pictures of the 2 connectors and contact us at customer service at 1-877-333-0098, and we may have a pigtail connector sent to you.

Thank you, 

Luminus Customer Service Team
 

[raw]

Customer service

Find answers and get the help you need.

Find a luminus retailer
Become a supplier
Product support
[/raw]